Total Quality Management Mastery: Principles to Advanced Techniques
Learning Path | 8 Course Series
Improving quality to ensure productivity and have competitive advantage. Master Total Quality Management. Learn TQM principles and their applicability in industries. Explore strategies to decrease errors and increase profits. Dive into advanced techniques like defect management and Kaizen. Gain insights into ISO 9000 standards and Earned Value Management.
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What you'll get
- 38+ Hours
- 8 Courses
- Course Completion Certificates
- One year access
- Self-paced Courses
- Technical Support
- Mobile App Access
- Case Studies
Synopsis
- Fundamental principles and applicability of Total Quality Management (TQM) in various industries.
- Strategies to decrease errors, enhance productivity, and increase profitability through TQM practices.
- Advanced techniques such as defect management with QC and Kaizen for continuous improvement.
- Understanding of ISO 9000 Quality Management standards and Earned Value Management (EVM) for project performance monitoring.
- Practical skills to implement TQM principles effectively in organizational settings.
- Insights into quality models and their applications in improving organizational performance.
- Techniques to identify, track, and resolve defects throughout the product development lifecycle.
- Knowledge of international quality standards and their significance in ensuring product and service quality.
- Strategies for driving continuous improvement and achieving operational excellence through TQM practices.
- Confidence to lead quality improvement initiatives and contribute to the overall success of your organization.
- Complete knowledge and understanding of total quality management and its importance to an organization
- Increased skill, confidence and experience to partake in establishing a TQM system within the organization for ensuring standard quality delivered by all depart
- Increased skill & experience to audit current systems to check for gaps in quality management & delivery & devise corrective actions & implement systems to hand
- Greater skillset & capabilities to play an important part in influencing organizational success by successfully implementing TQM systems focused on the customer
- Learn total quality management tools
- Learn six-sigma and quality management
- role of managers in total quality management
- role of customers in total quality management
- Learn the plan-do-study-act technique
Content
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Section 1: Total Quality Management Fundamentals
Courses No. of Hours Certificates Details TQM Applicability in Industries 14h 26m ✔ Total Quality Management Training 3h 41m ✔ TQM - Decrease Errors, Increase Profit and Assure Quality 7h 47m ✔ Quality Models 4h 1m ✔ -
Section 2: Advanced Quality Management Techniques
Courses No. of Hours Certificates Details Defect Management with QC 1h 03m ✔ Kaizen Masterclass for Continuous Improvement 3h 39m ✔ Earned Value Management EVM 2h 3m ✔ ISO 9000 Quality Management 4h 27m ✔
Description
This comprehensive course offers a deep dive into Total Quality Management (TQM) principles, methodologies, and tools, empowering participants to drive quality excellence and continuous improvement in various industries. Divided into two sections, the curriculum begins with a focus on TQM fundamentals, including its applicability in industries, training in TQM principles, strategies to decrease errors and increase profits, and an exploration of quality models. In the second section, participants delve into specific quality management techniques such as defect management with QC, Kaizen for continuous improvement, Earned Value Management (EVM), and ISO 9000 Quality Management standards.
Section 1: Total Quality Management Fundamentals
In this section, participants explore the applicability of Total Quality Management (TQM) in industries, understanding its significance in achieving organizational excellence and customer satisfaction. The curriculum delves into TQM principles, methodologies, and strategies, equipping participants with the knowledge and skills needed to implement TQM practices effectively. Participants engage in Total Quality Management training, learning techniques to identify, analyze, and mitigate errors to enhance productivity and profitability. Additionally, participants explore various quality models, gaining insights into their applications and benefits in improving organizational performance.
Section 2: Advanced Quality Management Techniques
In the second section, participants dive into advanced quality management techniques to further enhance organizational efficiency and effectiveness. The curriculum covers defect management with QC, providing participants with practical strategies to identify, track, and resolve defects throughout the product development lifecycle. Participants then explore Kaizen, a philosophy of continuous improvement, learning how to implement Kaizen principles and practices to drive incremental improvements in processes and systems. The course also covers Earned Value Management (EVM), a technique used to monitor and control project performance, enabling participants to optimize project outcomes. Finally, participants gain an understanding of ISO 9000 Quality Management standards, learning how to implement quality management systems compliant with international standards to ensure product and service quality.
Throughout the course, participants engage in theoretical lectures, practical exercises, and real-world case studies to reinforce their learning and apply quality management principles and techniques in diverse organizational contexts. By the end of the course, participants will have the expertise to lead quality improvement initiatives, drive operational excellence, and achieve sustainable business success through effective Total Quality Management practices.
Requirements
- Basic understanding of quality management principles and practices.
- Familiarity with organizational processes and workflows.
- Basic knowledge of project management concepts and methodologies.
- Comfort with data analysis and problem-solving techniques.
- Proficiency in communication and collaboration skills.
- Willingness to engage in hands-on exercises and participate in group discussions.
- Openness to learning new quality management tools and techniques.
- Desire to drive continuous improvement and enhance organizational performance through Total Quality Management.
- No experience needed. You will learn everything you need to know
- Basic Business Knowledge
Target Audience
- Quality management professionals seeking to deepen their understanding of Total Quality Management (TQM) principles and techniques.
- Project managers and team leaders interested in implementing TQM practices to improve project outcomes.
- Professionals working in industries where quality management is crucial, such as manufacturing, healthcare, and service industries.
- Individuals preparing for certifications related to quality management, such as Six Sigma or ISO standards.
- Business owners and entrepreneurs looking to enhance the quality of their products or services and drive organizational excellence.
- Students and recent graduates aiming to enter the field of quality management or related industries.
- Anyone interested in learning practical strategies for improving organizational performance and achieving sustainable success through TQM practices.
- Individuals who want to branch into quality management as a profession with little or no previous knowledge in quality management.
- Individuals who wish to learn or improve their knowledge and skills in total quality management.
- Quality assurance and control personnel, coordinators and managers, project team members, engineers, customer service personnel and professionals etc.
- companies, directors, managers, supervisors, quality assurance consultants. businessmen, traders, entrepreneurs, everybody in business etc
Course Ratings
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Lessons about implementation process of ISO 9000 standards. Steps, requirements and forms needs for compliance. Importance of risk and risk management, the constant overview and controlling of the whole organization. This course helps understand the benefits of ISO 9000 standards, but it also shows how hard is to record and to get through all expectation of ISO 9000. It's not an easy task, but it's worthy. Thank you for these lessons!
Sabina Benedek
Total quality management or TQM is a way of management to success long-term customer satisfaction. It includes all employees to aim one goal. It uses strategy, data, and effective communications to integrate the quality discipline into the culture and activities of the organization. The course teaches all concepts in detail and helped me to understand every nuances of total quality management.
Sabina Benedek
When it comes to quality everyone is involved. because everybody is looking for good quality.this total quality management course is a well comprehensive course that will help someone to know what is quality, what is quality management, what is total quality management. this is helpful in the organisation also out of the organization in order to satisfy customer and beat competition. and also i would like to mention that sure, Educba is using total quality management in its programs. thanks Educba
SEYNI SOULEY BOUBACAR
I am very happy with the material presented, very detailed and easy to understand. by studying online through educba easier for me to use the free time to study. ISO 9000 shall be studied by businessmen like me, but I often constrained time to study directly in the seminar room. Although I am learning with online media, I think the material is very easy to understand, so I am confident to run the implementation of ISO 9000 in the company. Thanks EduCba
Adib Firman Hidayat